.Five9 (FIVN) has been actually granted the 2024 Aragon Study Innovation Award for Artificial Intelligence Contact Centers and named a Leader in pair of Aragon Research Planet reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025. The provider was actually acknowledged as the most key seller in the artificial intelligence Broker Platforms report.At the primary of Five9’s innovation is their sight for The brand-new CX, where AI Representatives as well as AI-empowered Person Brokers team up to deliver hyper-personalized client expertises. The business lately launched brand-new improvements consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of modern technology in market progression and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Forerunner in The Aragon Study Entire World for Artificial Intelligence Broker Operating Systems in the ICC, 2025 and also Aragon Investigation Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has actually been called a victor of the 2024 Aragon Research Technology Honor for AI Call Centers. Additionally, Five9 has been named a Leader in two Aragon Research Globe documents: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Center, 2025. This awareness coming from Aragon Research emphasizes Five9’s setting as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 record jobs Five9 as the most
calculated provider measured in
the document, realizing Five9 s critical vision for AI-driven development in CX. At the primary of this innovation is actually Five9’s vision for The brand new CX where Artificial Intelligence Representatives and also AI-empowered Human being Representatives work together to deliver hyper-personalized, uncomplicated consumer adventures. By encouraging companies to supply transformative client communications while lowering prices as well as boosting effectiveness, Five9 is specifying brand new criteria for AI-powered answers in the call center industry.
AI is foundational for producing extraordinary client expertises, and also we are recognized to become recognized through AragonStudy as cutting-edge for our efforts to propel the smart connect with facility forward, stated Jonathan Rosenberg, Chief Technology Officer and Chief of AI, Five9. Our emphasis has been, as well as are going to remain to be actually, helping organizations supply those knowledge with user friendly tools and capacities. With each brand new innovation, our team take a breakthrough for both Five9 and for the field all at once.
The Aragon Investigation Technology award identifies carriers leveraging ideal use modern technology to certainly not just conform as markets alter, yet to proactively interrupt as well as notify how their markets are going to grow. Five9 was formally offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors service.Five9’s dedication to technology, especially its sight for mixturing artificial intelligence Professionals and also AI-empowered Person Brokers, is establishing a new criterion for how businesses can supply hyper-personalized and smooth customer experiences, said Jim Lundy, Creator, Chief Executive Officer as well as Lead Professional, Aragon Research Study. This honor and file identity improves Five9’s commitment to delivering AI innovations for CX.
Previously this year, the firm presented brand-new advancements, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Brokers, that enhance the means providers approach CX, steering better end results for each clients and agents. Regarding Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, provides a thorough room of services to energy AI-elevated customer knowledge that provide far better business results and also Deliver Happiness to CX.
Our consolidated cloud-native offering enables hyper-personalized client expertises and also more enabled staff members, creating every customer communication even more linked, straightforward, and also personal. Relied on through 2,500 +consumers and 1,400+ companions globally, Five9 combines the energy of artificial intelligence, our system, and also our folks to steer AI-elevated CX.To find out more, check out www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Legal rights Booked.
The identity of an Aragon Investigation honor winner is actually certainly not a recommendation by Aragon Research study of any kind of merchant, item, or even company. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What major honors carried out Five9( FIVN) succeed in 2024 from Aragon Research study? Five9 gained the 2024 Aragon Study Advancement Honor for AI Connect With Centers and also was actually called a Forerunner in pair of Aragon Research study Planet reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025.
What brand new AI items carried out Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to improve customer adventure management.How carries out Five9’s( FIVN )BRAND-NEW CX eyesight effect client service? Five9’s NEW CX eyesight blends artificial intelligence Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, effortless consumerknowledge while decreasing costs and also boosting efficiency.
What was actually Five9’s( FIVN) critical job in the Aragon Investigation World 2025 report? Five9was set up as the absolute most critical supplier in the artificial intelligence Representative Platforms in the ICC, 2025 report, identifying their key sight for AI-driven technology in CX. When carried out Five9( FIVN) acquire the AragonResearch Study Technology
Award
?
Five9 was officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 honors event.